Need help with an order, a size, a custom print option or a football jersey question? Send us the details and we will help as soon as possible.
Customer support
Email: hello@gogoalshop.shop
WhatsApp: +852 5790 3061
Support volume can be higher during big football events and sale periods, but we aim to keep replies clear and practical.
For faster support
- Include your order number for order questions.
- Send the product URL or product name for jersey questions.
- Share your height, weight and usual size if you need size advice.
- Attach clear photos if your item arrived damaged, defective or incorrect.
Useful pages
You may also find your answer in the Shipping Guide, Returns & Exchanges, Size Guide, Payment Options or FAQs.
If you are new to the store, the GoGoalShop brand guide gives a quick path to collections, sizing, shipping, returns and support links before you contact us.
Last updated: June 18, 2026.